What happens if, for some reason, I receive damaged products?
We take extra precaution in packing your content to ensure it arrives undamaged. All
jars are wrapped in air-bubble or foam cushioning.
In the event that you receive damaged product, please contact us at email@example.com
Can I send a package to a different location?
Yes, our checkout function allows you to enter a shipping address that is different
from your billing address so you can send gifts to friends and relatives.
Do you sell outside of the U.S.A?
Yes, please be advised that any taxes or customs fees are
the responsibility of the customer and we cannot be responsible for them.
If you want to buy in Canada, please go to www.blazesbeans.com and you can find some local retailers that sell
our product in Canada.
If you want to buy in Mexico, please send us an email to
firstname.lastname@example.org and we can save you on shipping
How do you calculate your shipping costs?
Our shipping rates are determined by the total weight of your order and the postal
zip code to where your order is being shipped. Unlike most companies who base their shipping
charges on total dollar value, we use current USPS shipping tables. There are no hidden
When will I receive my beans?
Order processing takes up to 3 business days. After we have shipped your order, it
can take from 1 to 3 business days to receive your package, depending on your zip
You can always track your shipment at www.usps.com
What happens after I place an Order?
After you shop and checkout, you will receive an email notification with your order
number and customer number, you will also receive a link to view you order
The first status of the order will be NEW.
After we review your order its status will be changed to IN
We will then proceed to pack your order for shipment. Once the order has been
shipped, you will be notified via email with a tracking number and the status of the order will be
changed to SHIPPED.
You can always come back to review your order and view the tracking number under
In the rare event that we have a problem with your order, Its status will be CONTACT US.